Return and Exchange Policy

This policy outlines the terms and conditions for returns and exchanges at BIYA'S Store.

No Refunds

Please note that BIYA'S Store does not offer refunds on any purchases.

Exchange Policy

Exchange Period: Customers may exchange products within 7 days of the original purchase date.

Product Condition: The product must be in its original condition, unworn, undamaged, and with all original tags and packaging intact.

Proof of Purchase: Customers must present the original purchase receipt or invoice as proof of purchase.

Exchange Process:

To initiate an exchange, please contact our customer service at 03074435305

Our customer service representative will guide you through the exchange process.

The exchanged item must be of equal or greater value. If the exchanged item is of lesser value, no difference will be refunded.

If the desired item is out of stock, the customer may choose an alternative item or wait for the item to be restocked.

Shipping Costs: Customers are responsible for all shipping costs associated with returning the item for exchange.

Exceptions

Certain items may be excluded from the exchange policy, such as sale items, personalized or customized products, or items indicated as non-returnable/exchangeable on the product page.

BIYA'S Store reserves the right to refuse an exchange if the product does not meet the exchange conditions.

Contact Information

For any questions or inquiries regarding our return and exchange policy, please contact our customer service AT 

03074435305

Note: This policy is subject to change without prior notice.

By making a purchase from BIYA'S Store, you agree to the terms and conditions of this Return and Exchange Policy.

We recommend reviewing this policy carefully before making a purchase.